This article was co-authored by Better Business Bureau. The Better Business Bureau, also known as the BBB, is a private, nonprofit organization focused on advancing marketplace trust. Founded in 1912, the BBB is a collection of 106 independently incorporated local BBB organizations in the United States and Canada coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia. The BBB provides direct services such as information about a company before you do business with it and with helping resolve a complaint you might have against a firm. The BBB also provides indirect services such as monitoring selling practices and alerting consumers to bad business and advertising practices. The BBB also provides accreditation to businesses, increasing their visibility and standards of integrity and excellence.
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The Better Business Bureau (BBB) is a nonprofit organization that exists to foster marketplace trust by bringing good businesses and smart consumers together. The BBB accredits businesses that meet its standards for integrity and excellence. If you have a problem with any business, whether or not it is BBB Accredited, you can file an official complaint with the BBB. The BBB will intervene on your behalf and try to resolve your complaint. A business’s rating is partially determined by its record of responding to and resolving complaints.